Privacy Policy

Last updated: March 2026

1. Who We Are

Golf Planet Holidays Ltd ("we", "us", "our") is a golf travel company based in Brentwood, Essex, United Kingdom. We are the data controller for personal information collected through our website golfplanetholidays.com and through our booking and enquiry processes.

2. What We Collect

We may collect the following personal information:

• Contact details: name, email address, telephone number, postal address
• Booking information: travel dates, destination preferences, group size, dietary requirements, passport details (for flight bookings)
• Payment information: processed securely through our payment provider; we do not store full card details
• Website usage data: pages visited, time spent, referral source (collected via cookies and analytics)
• Communications: records of emails, phone calls, and messages exchanged with our team

3. How We Use Your Information

We use your personal data to:

• Process and manage your golf holiday booking
• Provide quotes and respond to enquiries
• Communicate with you about your booking (confirmations, travel documents, updates)
• Send marketing communications where you have opted in
• Improve our website and services
• Comply with legal and regulatory obligations (including ATOL and ABTA requirements)

4. Legal Basis

We process your personal data on the following bases:

• Contract: processing necessary to fulfil your booking
• Legitimate interest: improving our services and responding to enquiries
• Consent: marketing communications (you can withdraw consent at any time)
• Legal obligation: compliance with financial and travel regulations

5. Who We Share Your Data With

We share your personal data only where necessary to provide your holiday:

• Airlines, hotels, golf courses, and transfer companies in your booking
• Payment processors for secure payment handling
• ATOL and ABTA for financial protection compliance
• IT service providers who help us operate our systems

We never sell your personal data to third parties. Where data is transferred outside the UK, we ensure appropriate safeguards are in place.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse website usage. Essential cookies are required for the site to function. Analytics cookies help us understand how visitors use our site. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Booking records are retained for 7 years in line with financial regulations. Marketing consent records are retained until you withdraw consent. Website analytics data is anonymised after 26 months.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data (where legally permitted)
• Object to or restrict processing
• Data portability
• Withdraw consent for marketing at any time

To exercise any of these rights, contact us at info@golfplanetholidays.com.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or damage. Our website uses SSL encryption. Payment processing is handled by PCI-compliant providers.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this policy or wish to exercise your rights:

Golf Planet Holidays
Brentwood, Essex, United Kingdom
Tel: 01277 284284
Email: info@golfplanetholidays.com

12. Supervisory Authority

If you are not satisfied with our response to any data protection concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.